This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Overview

The domain name https://cleancravecompany.com/ and its related sub-domains, sites, services, and tools (collectively, "Website") is owned and operated by Clean Crave Company. Throughout the Website, the terms "we", "us" and "our" refer to Clean Crave Company (which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to include its successors, affiliates, and permitted assigns). We offer this Website, including all information, tools and services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Website and/or purchasing any product listed on the Website, through the Website, you engage in our services provided via the Website ("Service") and agree to be bound by the following terms and conditions ("Terms of Service"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. You should read these Terms of Service and access and read all further linked information, if any, referred to in these Terms of Service, as such information contains further terms and conditions that apply to you as a user of the Website. Such linked information including but not limited to our privacy policy ("Privacy Policy") is hereby incorporated by reference into these Terms of Service.

These Terms of Service apply to all users of the Website, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of these Terms of Service or unable to be legally bound by these Terms of Service, then you may not access the Website or use any services or otherwise click to accept these Terms of Service, if and when prompted on the Website.

Any new features or tools which are added to the Website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on the Website. We reserve the right to update, change or replace any part of these Terms of Service at any time. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes. As long as you comply with these Terms of Service, we grant you a personal, revocable, non-exclusive, non-transferable, limited privilege to access and use the Website.

A breach or violation of any of the terms set out herein will result in an immediate termination of your access to and use of the Website and the Service.

If you are unwilling or unable to be legally bound by these Terms of Service, please do not give your consent or use the Website. You cannot accept these Terms of Service if: (a) you are not lawfully entitled to use the Website; or (b) if you are not of legal age to form a binding agreement with us.

1. Eligibility

Use of the Website is available only to natural persons who can enter into legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents and persons of unsound mind are not eligible to use the Website. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Website. We reserve the right to terminate any person's membership and/or refuse to provide such person with access to the Website if it is brought to our notice or if we discover that you are not eligible to use the Website. If you represent an entity, organization, or any other legal person, you confirm and represent that you have the necessary power and authority to bind such entity, organization, or legal person to these Terms of Service. If a minor or person with disability wishes to use or transact on the Website, such use or transaction may be made by a verifiable consent by the minor or person with disability's legal guardian or parents on the Website. Any minor or person with disability accessing, using or transacting on the Website in violation of these Terms of Service shall be doing so at their own risk and we shall not be responsible or liable for any activities or interactions of such minor or person with disability on the Website.

2. Acceptance of Terms of Service

In order to use the Website, you must first agree to these Terms of Service. You shall be deemed to have accepted these Terms of Service by (a) clicking to accept these Terms of Service, when prompted on the Website; or (b) actually using the Website, in which case, you understand and agree that the earlier affirmative consent given by you on the Website shall be treated by us as a continued acceptance of the Terms of Service.

3. General Conditions

3.1. We reserve the right to refuse service to anyone for any reason at any time.

3.2. You understand that your content (not including credit/debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit/Debit card information is always encrypted during transfer over networks.

3.3. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is provided, without express written permission by us.

3.4. The headings used in these Terms of Service are included for convenience only and will not limit or otherwise affect these Terms of Service.

4. Accuracy, Completeness and Timeliness of Information

4.1. We are not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk.

4.2. This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on this Website. You agree that it is your responsibility to monitor changes to this Website.

5. Modifications to the Service and Prices

5.1. Prices for our products are subject to change without notice.

5.2. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

5.3. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

6. Products or Service

6.1. Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns and Refunds Policy.

6.2. We have made every effort to display as accurately as possible the colours and images of our products on the Website. We cannot guarantee that your computer monitor's display of any colour will be accurate.

6.3. We reserve the right, but are not obligated, to limit the sales of our products or Service to any person, geographic region or jurisdiction. We may also discontinue any or all of the products and Service provided on the Website, as we may deem fit. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this Website is void where prohibited.

6.4. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. You acknowledge and agree that we provide access to tools on the Website "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement.

6.5. The provision of Service on the Website may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. We strive to keep the Website up and running; however, all online services suffer occasional disruptions and outages, and we are not liable for any disruption or loss you may suffer as a result of such disruption or outages.

7. Subscription Plan and Payment Terms

7.1. In addition to being able to purchase products from the Website, you may also purchase Products on a subscription plan (as and when applicable and available). When you purchase a Subscription ("Transaction"), we may ask you to supply additional information relevant to your Transaction, such as your debit or credit card number, the expiration date of your debit or credit card, or bank account details and your address(es) for billing and delivery ("Payment Information"). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. If you choose to initiate a Transaction, you consent and authorize us to provide your Payment Information to third party service providers for completion of the Transaction. All payments made are non-refundable and non-transferable except as expressly provided under these Terms of Service.

7.2. All amounts are payable and charged for monthly or fortnightly Subscriptions or as per our payment cycle, at the beginning of the Subscription. Each such Subscription renews automatically for an additional period equal in length to the expiring Subscription term until you cancel it. You must cancel your Subscription before it renews to avoid the billing of the fees for the next Subscription period. You can cancel the renewal of your subscription at any time by contacting us at connect@cleancravecompany.com. You will not receive a refund for the fees you already paid for your current Subscription period.

8. Opening an Account

8.1. The Website allows only limited and restricted access to the Service for unregistered users.

8.2. As part of the sign-up process, you will have to create an account on the Website ("Account"), which can be done either by signing up through Facebook, Google, by your personal e-mail address or through such other means as may be indicated by us from time to time. You are solely responsible for all activities that occur under the Account.

8.3. We reserve the right to take any and all action, as we deem necessary or reasonable, regarding the security of the Website and the Account.

8.4. Once registered, you can log in to the Account using the e-mail address and password, or by logging into Facebook or other third party websites/modes provided at the time of signing-up ("Login Credentials"). The sole responsibility of maintaining the security and confidentiality of the Login Credentials rests with you at all times. You shall not share these Login Credentials with any third party.

8.5. You agree to (a) immediately notify us of any misappropriation or unauthorised use of the Account or any other breach of security; and (b) exit from the Account at the end of each session.

8.6. If you do not want to create an Account on the Website, you are permitted to make purchases without creating an account by using 'Guest Checkout'. To avail this option, you shall be required to provide accurate and complete details of your e-mail address, mobile number and shipping address. As an unregistered user, this information will not be saved and you will need to re-enter it each time.

8.7. We cannot and will not be liable for any loss or damage arising from your failure to comply with these Terms of Service.

9. Accuracy of Billing and Account Information

9.1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

9.2. You agree to provide current, complete and accurate purchase and account information for all purchases made from the Website, and to promptly update this information as needed.

For more detail, please review our Returns and Refunds Policy.

10. Optional Tools

10.1. We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

10.2. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement.

10.3. Any use by you of optional tools offered through the Website is entirely at your own risk and discretion.

10.4. We may enable you to link your Account with a valid account on a third party social networking, email or content service such as Facebook, Instagram, YouTube, or Twitter ("Third-Party Service") as permitted under the applicable terms and conditions governing your use of that Third-Party Account.

10.5. You represent that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account without breaching any terms governing your use of that service.

10.6. We may, in the future, offer new services and/or features through the Website. Such new features and/or services shall also be subject to these Terms of Service.

11. Third-Party Links

11.1. Certain content, products and services available on our Website may include third party materials, links or interactive functionality interacting with the websites of third parties. Inclusion of such material does not imply any sponsorship or association with the third party.

11.2. Third-party links on this Website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, functionality, or privacy practices of any such third party materials or websites.

11.3. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

12. User Comments, Feedback and Other Submissions

12.1. If you send us creative ideas, suggestions, proposals, plans, or other materials, or post reviews and comments about a product/service on the Website ("Comments"), you agree that we may edit, copy, publish, share, distribute, translate and otherwise use in any medium any Comments that you forward to us, without any obligation to maintain confidentiality, pay compensation, or respond.

12.2. You hereby grant us a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, share, distribute, display, publish, transmit, make available, reproduce, modify, adapt the Comments and create derivative works of the Comments.

12.3. You are responsible for the Comments that you post. You represent that you have obtained all relevant consents and approvals and that your Comments will not violate any right of any third-party, including copyright, trademark, or privacy rights, and will not be unlawful, abusive, obscene, or contain malware.

12.4. We may, but have no obligation to, monitor, edit or remove Comments that we determine, in our sole discretion, are unlawful, offensive, or otherwise objectionable.

13. Agreement to Receive Communication

By accepting these Terms of Service, you consent to receive communication from us by way of in-app messages, SMS, e-mails, and promotional, marketing calls and newsletters relating to your registration, transactions, and promotions undertaken by us or our third-party partners.

14. Personal Information

Your submission of personal information through the Website is governed by our Privacy Policy. Please review the Privacy Policy to understand our privacy practices. If you object to your information being transferred or used, please do not use the Website.

15. Errors, Inaccuracies and Omissions

15.1. Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time.

15.2. We undertake no obligation to update, amend or clarify information on the Website, including pricing information, except as required by law.

16. Payment Facility

16.1. The Website permits payment via various modes, including cash on delivery (COD), virtual payment wallets and online payments through debit/credit cards and internet banking.

16.2. If you purchase using COD, your order will be verified via e-mail, SMS, WhatsApp, or phone call before dispatch. Upon delivery, you are not permitted to refuse receipt. If you refuse receipt and/or do not pay, we reserve the right to blacklist you and block access to your Account.

16.3. We will not be responsible for any loss or damage arising from lack of authorization for a transaction, exceeding pre-set bank limits, or rejection of a transaction for any reason.

16.4. All payments made against purchases on the Website shall be compulsorily in Indian Rupees. We will not facilitate transactions in any other currency.

16.5. We will not be liable for any damages, losses or claims resulting from delays in processing a transaction that are beyond our control.

17. Prohibited Uses

You agree that, during the use of the Website, you shall not host, display, upload, modify, publish, transmit, store, update or share any information that:

• belongs to another person or entity to which you do not have any right;
• is grossly harmful, harassing, defamatory, obscene, pornographic, invasive of privacy, hateful, or otherwise unlawful;
• is misleading in any way, or harmful to minors;
• involves unsolicited mass mailing or "spamming";
• infringes upon any third party's intellectual property or privacy rights;
• provides instructional information about illegal activities;
• tries to gain unauthorized access to the Website, or solicits passwords or personal information for unlawful purposes;
• engages in unauthorized commercial activities such as contests or advertising;
• interferes with another person's use of the Website, or impersonates another person;
• threatens public order or the sovereignty, unity or security of India;
• contains software viruses or other malicious code; or
• violates any applicable law for the time being in force.

17.2. You accept full responsibility for any consequences arising from your use of the Website, and agree that we shall not be held liable for any resulting liabilities or damages.

17.3. You agree not to use the Website for any fraudulent, malicious, illegal or unauthorized purpose, and to use the Service only for personal, not business, use.

17.4. You may not use our products for any illegal or unauthorized purpose, or in violation of any laws in your jurisdiction.

17.5. We have the right, but not the obligation, to monitor your use of the Website to ensure compliance with these Terms of Service.

17.6. We reserve the right to terminate your use of the Service for any prohibited use.

18. Content and Intellectual Property Rights

18.1. Except for Comments and any third-party intellectual property, all content, services and products provided on the Website, including text, software, designs, graphics, photos and associated copyrights, trademarks, and other intellectual property rights ("IP") is owned by us or our licensors and is protected by applicable intellectual property laws.

18.2. No rights in respect of such IP are impliedly or expressly granted to you through your use of the Website. We reserve the right to change or modify the Services and/or the IP at our sole discretion.

18.3. The IP constitutes our valuable, original intellectual property. You may download material from the Website only for your own personal, non-commercial use, and may not remove copyright notices.

18.4. You shall not, directly or indirectly: (a) decompile, disassemble, reverse engineer or attempt to derive the source code of the Website; (b) modify, adapt or create derivative works from the Website; (c) violate applicable laws in connection with your use of the Website; (d) remove proprietary notices; (e) use the Website for commercial purposes it was not designed for; (f) distribute or transmit the Website; (g) use the Website for data mining, scraping or crawling; (h) create a competing service or software; or (i) derive confidential information, processes, data or algorithms from the Website.

18.5. Any infringement shall lead to appropriate legal proceedings against you for seeking all available remedies under applicable law.

19. Referrals and Rewards

From time to time, we may offer referral bonuses and rewards to you for inviting new users to the Website and for completing other activities.

20. Disclaimer of Warranties; Limitation of Liability

20.1. The Website and all content included on or made available through it are provided on an "as is," "as available" basis, without warranties of any kind, either express or implied. We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free.

20.2. We do not warrant that results obtained from use of the Service will be accurate or reliable. We may remove or cancel the Service at any time, without notice.

20.3. Use of the Website is at your own discretion and sole risk. No advice or information obtained from us or through the Website shall create any warranty.

20.4. We shall have no responsibility for any damage to your device or loss of data resulting from the download of any content or materials.

20.5. In no case shall we, our affiliates, officers, employees, agents, contractors, suppliers or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured through it.

20.6. You agree to waive, release and hold us harmless, including our partners, affiliates and group companies and their respective officers, directors, employees and agents, from any claims, losses, damages, liabilities or expenses arising out of the Services available on the Website.

21. Indemnification

You agree to indemnify, defend and hold harmless Clean Crave Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party, including infringement of intellectual property rights.

22. Severability and Waiver

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions. Failure to exercise any right provided herein shall not be deemed a waiver of any further rights.

23. Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Service, or by ceasing to use the Website.

We may, in our sole discretion, terminate this agreement at any time without notice if you fail to comply with any term of these Terms of Service, and you will remain liable for all amounts due up to the date of termination. Obligations and liabilities incurred prior to termination, along with the disclaimer of warranties and governing law provisions, shall survive termination.

24. Entire Agreement

These Terms of Service, the Privacy Policy, and any other referenced material or policies posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications. Any ambiguities in interpretation shall not be construed against the drafting party.

25. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be Jaipur, Rajasthan. Any dispute arising out of these Terms of Service shall be settled by binding arbitration conducted by a sole arbitrator, appointed jointly by both parties, governed by the Arbitration and Conciliation Act, 1996, as amended. The venue and seat of arbitration shall be Jaipur, Rajasthan.

26. Assignment

You shall not license, sell, transfer or assign your rights, obligations, or covenants under these Terms of Service without our prior written consent. We reserve the right to freely assign and transfer our rights and obligations to any third party.

27. Grievance Redressal Mechanism

For registering your concerns, complaints or grievances relating to any violation of these Terms of Service or applicable law, please write to us at the address below. We shall redress such concerns in accordance with applicable law.

28. How to Contact Us

Questions about these Terms of Service should be sent to us at connect@cleancravecompany.com.